First Point of Contact and Services Team

Monday to Thursday

9am to 5pm

Friday 9am to 4pm

0345 678 9021 – CHILDREN

0345 6789044 – ADULTS


Emergency/Out of Hours

0345 678 9040 (for urgent out of hours matters only)


For advice or to make a referral to Children’s and Adult’s Social Care (Social Services) please contact “First point of contact/ Compass” on 0345 678 9021 [CHILDREN] & 0345 678 9044 [ADULTS]

 If you think a child or adult with care and support needs is in immediate danger call the emergency services on 999.

 Other information is available:

​For the very latest information and advice about adult safeguarding visit: