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Opening hours 

Monday - Friday 8.20am - 6pm

Thursdays 7am - 6pm

Out of Hours 0333 222 6655

New telephone ordering service available from the 8th May 2019

From this date patients can order repeat prescriptions from the comfort of their own homes by telephoning the new Shropshire Prescriptions Ordering Direct (POD) service on 033 33 583 509. Please see the attached leaflet for more details:

POD Patient Information Leaflet

Ordering Your Repeat Prescription

Repeat prescriptions can also be ordered in writing.  You may drop your repeat form into reception or send it in a letter by post or you can fax it to us on 01299 270482.

Patient AccessYou can also register for Patient Access to allow you to order your medication online.  If you would like to register for this service please fill out the application form below and bring the completed form to reception with photographic ID. Included in this service you can also book appointments online, in advance with the doctor of your choice and view your medical record.

Application Form for Online Access


Please allow 3 full working days for delivery of prescriptions to the chemist, plus time for dispensing. Please make sure scripts are with us by 10.00 on a Friday otherwise they will not get processed until Monday morning.


Electronic prescriptions are here!

This will in most instances replace paper prescriptions and you will no longer need to collect these to take to a pharmacy.  When you request a repeat prescription your doctor will electronically send this to your nominated pharmacy.  All you need to do is tell us where you would like these sent when you next order your prescription.  Subsequent prescriptions will continue to be sent to this same pharmacy unless you tell us differently.

You can also collect your prescription directly from the surgery or we can post it back to you if you send in a stamped addressed envelope.

Repeat Prescriptions

If you are taking regular medication your doctor may decide that you have this repeated without being seen.  You will still need to be seen at regular intervals.  Your repeat  prescription tear off form will tell you when you need to book in for a follow up appointment. 

Please give as much notice as possible when making these appointments to enable you to see your usual doctor.


Waste Medicine

Thousands of pounds are wasted each year by patients requesting medication they do not need.  Please help us to minimise the cost of waste medicine by only ordering what you need.

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