Cleobury Mortimer Medical Centre , Vaughan Road , Cleobury Mortimer, Kidderminster, DY14 8DBTel: 01299 270209
Monday - Friday 8.30 am - 18:00hrs
Thursdays 06:50 - 18:00hrs
Out of Hours 0333 222 6655
Updating Your Clinical Record
This will in most instances replace paper prescriptions and you will no longer need to collect these to take to a pharmacy. When you request a repeat prescription your doctor will electronically send this to your nominated pharmacy. All you need to do is tell us where you would like these sent when you next order your prescription. Subsequent prescriptions will continue to be sent to this same pharmacy unless you tell us differently.
If you are taking regular medication your doctor may decide that you have this repeated without being seen. You will still need to be seen at regular intervals. Your repeat prescription tear off form will tell you when you need to book in for a follow up appointment.
Please give as much notice as possible when making these appointments to enable you to see your usual doctor.
Ordering Your Repeat Prescription
Repeat prescriptions can only be ordered in writing. You may drop your repeat form into reception or send it in a letter by post or you can fax it to us on 01299 270482 You can also register for EMIS Access to allow you to order your medication over the internet. If you are not registered for this service please at reception for details.
You can collect your prescription directly from the surgery or we can send it directly to the pharmacy for you to collect from there. Alternatively we can post it back to you if you send in a stamped addressed envelope.
Please allow 3 full working days for delivery of prescriptions to the chemist, plus time for dispensing. Please make sure scripts are with us by 10.00 on a Friday otherwise they will not get processed until Monday morning.
Telephone Requests Will Not Be Accepted
Both Cleobury and Highley Chemists offer a free delivery service please contact the chemist for details.
Thousands of pounds are wasted each year by patients requesting medication they do not need. Please help us to minimise the cost of waste medicine by only ordering what you need.
Prescriptions Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 72 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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